Privacy Policy

At Kingsgate India, your privacy is not just a commitment — it’s a responsibility we take seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By interacting with our website, placing an order, or creating an account, you agree to the practices described herein.

1. Data We Collect

Personal Information

When you create an account or place an order on Kingsgate, we may collect the following information:

  • Full Name (First and Last Name)
  • Email Address
  • Phone Number
  • Shipping/Delivery Address

How We Collect It

We collect your data through:

  • Account signup forms
  • Order checkout forms
  • Communication initiated via customer support or contact forms

Voluntary newsletter subscription or feedback surveys

2. Purpose of Data Collection

We collect your personal information solely for the following purposes:

  • To process and fulfill orders accurately and promptly
  • To provide a smoother and faster checkout experience
  • To save addresses for future orders (upon your consent)
  • To contact you regarding your order, account activity, or support requests
  • To send important transactional updates (e.g., delivery updates)

Note: We do not use your personal data for unsolicited promotional messages unless you explicitly opt-in to marketing communications.

3. Data Storage, Usage & Security

Where Your Data is Stored

Your information is securely stored on our website’s hosting servers, which are protected by industry-standard encryption and firewall protocols.

Usage of Your Data

We use your information internally to:

  • Create and manage your Kingsgate account

  • Process payments and arrange delivery logistics

  • Respond to your customer service inquiries

  • Send receipts, confirmations, and support notifications

Security Measures

We use SSL encryption, regular vulnerability scanning, and secure access controls to ensure your data remains protected. Sensitive data is never stored in plain text.

4. Sharing & Disclosure Policy

Your trust is non-negotiable.

  • We do not sell, rent, or trade your personal data to any third parties.

  • Your data is shared only with authorized logistics or payment providers, and strictly for fulfilling your orders.

  • We maintain confidentiality agreements with all third-party partners involved in your order fulfillment process.

5. Communications with Customers

We contact you only for essential communications, including:

  • Order confirmations and status updates

  • Account-related notifications

  • Customer service responses

  • Delivery or logistics coordination

You may also opt-in to receive exclusive offers, new product updates, and brand announcements via email or SMS. You can unsubscribe at any time.

6. Policy on Minors

Kingsgate does not knowingly collect personal information from minors under the age of 18 without parental or guardian consent.
If a minor places an order or creates an account, we assume that they are doing so with the supervision of a parent or legal guardian.

7. No Targeted Advertising or Tracking Cookies

We do not use your data for third-party behavioral advertising.
Our platform is free from:

  • Third-party ad retargeting pixels

  • Cross-platform tracking

Sale of user data to advertisers

 8. Privacy Policy Revisions

Kingsgate reserves the right to update or modify this Privacy Policy as needed, in accordance with legal or operational changes.
Any revisions will be reflected on this page with an updated “Effective Date.” We encourage you to review this page periodically.

9. Your Data Rights

Based on your country or jurisdiction, you may have rights under applicable data protection laws (e.g., GDPR, PDP Bill, etc.), including:

  • Right to access your personal data

  • Right to correct or update your data

  • Right to request deletion of your personal data

  • Right to restrict or object to data processing

  • Right to withdraw consent (if applicable)

To exercise these rights, please email us at customercare@kingsgateindia.com. We may require identity verification before processing your request.

10. Contact Information

For any questions, feedback, or privacy-related concerns, you may reach us at:

Email: customercare@kingsgateindia.com