Shipping Policy
Kingsgate India – Timely, Trusted, and Transparent
At Kingsgate, we take pride not only in crafting bold, unforgettable fragrances but also in ensuring a smooth, reliable delivery experience across India. Our shipping policy outlines all the key details you need to know about delivery timelines, shipping charges, partners, and tracking.
Delivery Timeframe
We aim to dispatch all confirmed orders within 4 to 14 business days from the date of order confirmation.
Delivery timelines may vary depending on:
- Product availability
- Shipping address and location accessibility
- Operational constraints such as regional holidays or logistics issues
You will be notified proactively in case of any unexpected delays.
Delivery Timeframe
We aim to dispatch all confirmed orders within 4 to 14 business days from the date of order confirmation.
Delivery timelines may vary depending on:
- Product availability
- Shipping address and location accessibility
- Operational constraints such as regional holidays or logistics issues
You will be notified proactively in case of any unexpected delays.
Shipping Partners
Kingsgate works with a network of trusted national and regional shipping partners to ensure timely and secure delivery across India.
- Partner Flexibility: After your order is placed, our team will contact you to confirm the details. You may request a preferred shipping provider based on your location and convenience (subject to serviceability).
Professional Handling: Our logistics partners are experienced in handling premium products and ensure proper care during transit.
Order Confirmation & Communication
Once your order is placed:
- You will receive an order confirmation email/message with all relevant details.
- Our customer support team may reach out to confirm delivery preferences or partner selection (if needed).
Once the product is dispatched, you will be provided with a tracking ID and courier link to follow your order in real-time.
Important Notes
- Business Days: Delivery timelines are calculated in business days, excluding Sundays and national public holidays.
- Multi-Product Orders: If your order contains multiple items, they may be shipped in separate consignments depending on availability and warehouse locations.
- Accessibility Responsibility: Please ensure your delivery location is accessible. Kingsgate and its partners will not be responsible for failed deliveries due to inaccessibility or incorrect address details.
Packaging Care: All shipments are securely packaged to avoid transit damage. However, if your package appears tampered with, please notify us immediately before opening.
Support & Assistance
Need help with your shipment?
Contact our support team at support@kingsgateindia.com
We’re here to assist you with delivery tracking, partner coordination, or any shipment-related concerns.